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A-1 Moving & Storage, Quality Leader With Atlas Van Lines

Tuesday, July 01, 2008  |   admin

A-1 Moving & Storage has been rated among the top agents within the Atlas Van Lines system for quality. A-1 has passed all 12 of the criteria used by Atlas in judging the performance of its agents. Each quarter every agent in the Atlas system must pass at least 7 or more of the 12 standards.

For the past four years, A-1 Moving & Storage has consistently been in this top tier of high quality performance. 

Criteria 9/30/2007 QTR 12/31/2007 QTR 3/31/2008 QTR 6/30/2008 QTR Convention YTD Cumulative Atlas Standard
Customer Satisfaction 4.34 4.58 4.25 4.14 4.38 4.10
Equipment Atals Spec 100.00 100.00 100.00 100.00 100.00 90.00
Equipment Qualficatin 98.04 100.00 97.92 10.00 97.14 95.00
Facility Rating 5.00 5.00 5.00 5.00 5.00 3.00
Hauling Claims 0.72 5.58 1.21 3.31 3.44 3.50
Labor Certification 100.00 100.00 100.00 100.00 100.00 100.00
Packing Claims 1.58 0.99 1.03 3.51 1.58 ?3.00
Safety Points Average 8.06 5.47 5.00 35.94 10.65 ?50.00?
Technology Rating 100.00 100.00 100.00 100.00 100.00 100.00
Uniform Compliance 100.00 88.24 81.82 ?100.00? 92.00 85.00
Warehouse Claims 4.64 3.97 2.26 ?3.37? 3.58 9.00?
Weight Estimating Accuracy 86.87 82.67 86.79 83.02 85.00 75.00

 

 

 

 

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