Atlas Van Lines has announced that for the second year in a row, A-1 Moving and Storage is one of 55 esteemed recipients of the annual Milton M. Hill Quality Award. Demonstrating industry superiority and uppermost quality of customer service, those Atlas agents recognized have proved continuous success in providing harmonious moving experiences for their customers.
Atlas is comprised of nearly 350 agents in the U.S. and as part of this network, these award winning agents have showcased allegiance to remarkable warehouse and hauling operations and are presented one of the industry’s most prestigious accolades. The 55 agencies who earned the Milton M. Hill Quality Award represent an elite group that displayed excellence in the following areas:
· Superior warehouse rating — Recipients must earn high scores in inspections that measure organization, security, risk management and overall impression.
· Hauling excellence — Agents qualify for this award based on customer service provided by their professional van operators and by meeting hauling revenue requirements.
· World-class commitment — Recipients are measured on 12 standards, including customer service, customer satisfaction, estimating accuracy, claims ratio and compliance with Atlas' standards of excellence.
“A-1 Moving and Storage is honored to be recognized among the leading agents of superior service,” said Tom Klause, President of A-1 Moving. “We are proud to have earned this award two years in a row and this show’s our commitment to continuously deliver quality industry services.”
This award, which has been given since 1996, was established in honor of the late Milton M. Hill of Alexander's Mobility Services, an Atlas Van Lines agent. Hill was known for renowned customer service that set many standards in the industry. The 2015 recipients were presented the award at the 68th Annual Atlas Convention held in Tucson, AZ. For more information on Atlas Van Lines’ quality agent awards, visit http://www.atlasvanlines.com/about/awards.